韶關(guān)市鐵友建設(shè)機(jī)械有限公司
鐵友精神：團(tuán)結(jié)向上、開拓進(jìn)取、誠信經(jīng)營、服務(wù)社會。
鐵友作風(fēng)：嚴(yán)格的管理、嚴(yán)明的紀(jì)律、嚴(yán)肅的態(tài)度、嚴(yán)謹(jǐn)?shù)淖黠L(fēng)。
市場原則：以誠信開拓市場、以質(zhì)量占領(lǐng)市場、以科技引導(dǎo)市場。
鐵友服務(wù)承諾及理念：
1、服務(wù)理念：真誠服務(wù)，一切為了客戶。
2、交機(jī)服務(wù)：負(fù)責(zé)用戶壹個工程段或120米（以先到為準(zhǔn)）的現(xiàn)場人員技術(shù)指導(dǎo)工作。
3、服務(wù)要求：得到故障信心后，立即給予答復(fù)并確定服務(wù)人員到位時間。駐點城市市區(qū)4小時到位，郊區(qū)6小時到位，300公里以內(nèi)非市區(qū)12小時到位，其它地區(qū)24小時到位。
4、服務(wù)實效：服務(wù)人員到場8小時內(nèi)解決無需換件及常用易損件質(zhì)量問題，2天內(nèi)解決一般外購件及自制件問題，3天內(nèi)解決重大質(zhì)量問題。3天內(nèi)無法解決的問題，4小時內(nèi)給予明確答復(fù)并保證盡快解決。
5、服務(wù)承諾：用戶的滿意是我們最好的承諾，用戶永遠(yuǎn)是上帝。我們不管客戶大小，不管訂貨多少，不管工藝繁簡，我們始終堅持一絲不茍，精益求精的工作作風(fēng)，充分體現(xiàn)全方位讓用戶滿意。
6、我們的服務(wù)理念：滿意+驚喜，是鐵友一貫努力追求的宗旨。從原輔材料開始，鐵友便建立一整套完善的質(zhì)量反饋體系，確保產(chǎn)品在每一道工序的質(zhì)量達(dá)標(biāo)。
Tieyou Spirit
Unity & Progress, Pioneering & Enterprising, Integrity in Operation, Service to Society.
Tieyou Work Style
Strict Management, Disciplined Conduct, Serious Attitude, Meticulous Work Style.
Market Principles
Explore the market with integrity;
Dominate the market with quality;
Lead the market with technology.
Tieyou Service Commitment & Philosophy
1. Service Philosophy
Sincere service, everything for the customer.
2. Machine Delivery Service
We provide on-site technical guidance for the customer for one project section or 120 meters, whichever comes first.
3. Service Response Requirements
Upon receiving fault information, we will reply immediately and confirm the arrival time of service personnel:
? Within 4 hours in urban areas of stationed cities;
? Within 6 hours in suburban areas;
? Within 12 hours in non-urban areas within 300 km;
? Within 24 hours in other regions.
4. Service Efficiency
? Problems without parts replacement or involving common wearing parts will be resolved within 8 hours after service personnel arrive.
? General purchased and self-manufactured parts issues will be resolved within 2 days.
? Major quality problems will be resolved within 3 days.
For problems that cannot be solved within 3 days, a clear response will be given within 4 hours, and we guarantee a speedy solution.
5. Service Commitment
Customer satisfaction is our best promise. Customers are always our top priority.
Regardless of customer size, order quantity, or process complexity, we always maintain a meticulous and excellence-driven work style to ensure full customer satisfaction.
6. Our Service Goal
“Satisfaction + Surprise” is the consistent pursuit of Tieyou.
Starting from raw and auxiliary materials, Tieyou has established a complete quality feedback system to ensure product quality meets standards at every production stage.
服務(wù)熱線：0751-6970923 0751-6970920 電子郵箱: sgtyjsjx@126.com
公司地址：廣東省韶關(guān)市武江區(qū)西聯(lián)大道武江科技工業(yè)園
螺旋頂管機(jī)：適用于小管徑Φ300、Φ400、Φ500、Φ600、Φ800污水管道、雨污分流管道及熱力管道的套管等、鋼性或半鋼性管道的非開挖鋪設(shè)。該設(shè)備占地面積小，適用于城區(qū)改造：穿越道路、老舊小區(qū)地帶，可在直徑2.5米的工作井下工作。適配更全面的地質(zhì)工況，讓非開挖施工效率再升級！Spiral Pipe Jacking Machine: Suitable for trenchless installation of rigid or semi-rigid pipelines, including small-diameter sewage pipes, rainwater-sewage diversion pipelines, ···
